Privacy Policy | 365 Durable Medical Equipment

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Privacy Policy
Effective Date: 01/01/2025
Last Updated: 01/01/2025

Introduction
365 Durable Medical Equipment ("365DME," "we," "our," or "us") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website. By using this website, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect personal information to enhance your user experience and facilitate our services. The categories of personal information we may collect include:

A. Identifiers

Name, email address, postal address, phone number, date of birth, social security number, IP address, or other identifying details.

B. Financial and Transactional Information

Credit card details, bank account information, billing and shipping address, purchase history, and payment preferences.

C. Commercial Information

Products or services purchased, inquiries about our products, and consumer behavior data.

D. Internet and Network Activity

Browser type, device information, pages visited, referring website, and online interaction details.

E. Geolocation Data

Location details collected from your device, with appropriate permissions.

F. Employment and Professional Data

Employer information, job title, and related business details when applicable.

G. Inferences from Other Data

Information derived from preferences, trends, and interactions to personalize user experience.

2. How We Collect Your InformationWe collect personal information through:

Direct interactions (e.g., online purchases, inquiries, account creation)
Automated technologies (e.g., cookies, web beacons, log files)
Third-party sources (e.g., payment processors, advertising partners)

Cookies and Tracking Technologies: Our website uses cookies to personalize content, enhance functionality, and analyze user behavior. You may adjust your browser settings to manage cookie preferences.3. How We Use Your InformationWe use the collected information for the following purposes:

To Provide and Improve Services: Process transactions, fulfill orders, and personalize your experience.
Customer Support: Respond to inquiries, resolve issues, and enhance service quality.
Marketing and Communications: Send promotional content, service updates, and product recommendations.
Legal and Compliance: Adhere to legal obligations, enforce agreements, and detect fraud.
Analytics and Performance Monitoring: Improve website functionality, user engagement, and security.

4. How We Share Your InformationWe do not sell, rent, or lease personal information. However, we may share your data with:

Affiliates and Service Providers: Payment processors, shipping providers, and customer support tools.
Business Partners and Advertisers: Marketing agencies and analytics firms.
Legal Authorities: If required by law or to protect legal rights.

5. Data Security and RetentionWe implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is retained only for as long as necessary to fulfill business purposes or comply with legal requirements.6. Your Rights and ChoicesYou have the right to:

Access Your Information: Request details on the personal data we collect.
Correct Your Information: Update inaccurate or incomplete data.
Opt-Out of Marketing: Unsubscribe from promotional communications.
Request Deletion: Under applicable laws, request the deletion of your personal data.

For any requests regarding your data, please contact us at [Insert Contact Email].7. Privacy Rights for California ResidentsUnder the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights:

Right to Know: Request information about the data we collect and how it is used.
Right to Delete: Request deletion of personal data, subject to legal exceptions.
Right to Opt-Out: Decline the sharing of personal data for targeted advertising.
Non-Discrimination: Exercise privacy rights without facing service limitations or price variations.

California residents may exercise these rights by contacting us at [Insert Contact Email].8. Third-Party Links and ServicesOur website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal data.9. Children's PrivacyWe do not knowingly collect personal information from children under the age of 13. If we discover such data has been collected, we will promptly delete it. If you believe we have received information from a child, please contact us immediately.10. Updates to This Privacy PolicyWe reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website signifies acceptance of these modifications.11. Contact InformationFor any questions regarding this Privacy Policy or to exercise your rights, please contact us:365 Durable Medical Equipment‍